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Tesco Mobile Number One Network for Customer Satsifaction

June 11, 2010 By vani Leave a Comment

LONDON, UNITED KINGDOM, Jun 10 (MARKET WIRE) —
Tesco Mobile has beaten the traditional mobile networks to the coveted
spot of number one Pay as you go mobile network for customer
satisfaction, according to the J.D. Power and Associates 2010 UK Mobile
Telephone Customer Satisfaction Study.

The authoritative industry study measures customer satisfaction with Pay
as you go and contract plans among the leading UK mobile network
providers.

Tesco Mobile scored particularly high scores for call quality and
coverage, cost, handsets and customer service.

The study highlighted that usefulness of incentives and rewards offered
is the most important aspect of offerings and promotions and is a key
opportunity for networks such as Tesco Mobile to differentiate themselves
and elevate mobile customer satisfaction.

The J.D. Power and Associates study backs up other industry polls that
also show Tesco Mobile leading the market. CFI Group has ranked Tesco
Mobile as number one for overall customer satisfaction for the previous
14 consecutive quarters and the Which? Magazine awarded Tesco Mobile Pay
as you go a Best buy award in May 2010.

Lance Batchelor, Chief Executive Officer for Tesco Mobile and Tesco
Telecoms said, “Tesco Mobile is all about great value and exemplary
customer service, so it’s great news to have such a powerful endorsement
to show we’re getting it right for customers.”

The J.D. Power and Associates 2010 UK Mobile Telephone Customer
Satisfaction StudySM is based on responses from 3,300 Pay as you go and
contract mobile phone customers throughout the UK. The study was fielded
in March and April 2010.

For further information on Tesco Mobile please get in touch via the
website at http://phone-shop.tesco.com/contact-us.aspx.

Notes to Editors:

About Tesco Mobile:

Tesco Mobile is a 50:50 joint venture between Tesco and O2. The company
sells exclusively Tesco Mobile branded services in Tesco stores, online
and through Tesco Direct, across the UK using O2′s technology and network.

Tesco Phone Shop recently added the iPhone to its range of mobile phones.
The popularity of the iPhone makes this a great addition as Tesco
continue to provide the best mobile handsets to their customers.

The network gives its customers value, simplicity and choice, offering
them award winning, simple, great value Pay as you go and Pay monthly
tariffs with rewards such as free credit and Clubcard points.

About J.D. Power and Associates

The European headquarters of J.D. Power and Associates is located in
Guildford, UK. With world headquarters in Westlake Village, California,
U.S.A., J.D. Power and Associates is a global marketing information
services company operating in key business sectors including market
research, forecasting, performance improvement, training and customer
satisfaction. The company’s quality and satisfaction measurements are
based on responses from millions of consumers annually. J.D. Power and
Associates is a business unit of The McGraw-Hill Companies.

About The McGraw-Hill Companies

Founded in 1888, The McGraw-Hill Companies (NYSE: MHP) is a leading
global information services provider meeting worldwide needs in the
financial services, education and business information markets through
leading brands such as Standard & Poor’s, McGraw-Hill Education,
BusinessWeek and J.D. Power and Associates. The Corporation has more than
280 offices in 40 countries.

Additional information is available at http://www.mcgraw-hill.com.

Contacts:
Enquiries about this news release should be made to:

http://phone-shop.tesco.com/contact-us.aspx

Filed Under: International News Tagged With: Best Buy, chief executive officer, Consecutive Quarters, Contract Mobile Phone, Contract Plans, Customer Satisfaction Study, Exemplary Customer, Industry Polls, J D Power, J D Power And Associates, mobile network, Mobile Networks, Mobile Number, Mobile Telephone, Network Providers, phone customers, Study Measures, Tesco Direct, Tesco Stores, Which Magazine

The mobile number that rang the death knell

May 26, 2010 By vani Leave a Comment

London, May 26 (IANS) The Bulgarian mobile phone number – 0888 888 888 – has been suspended after every person who used it in the past 10 years died. The last man to own it was gunned down outside an Indian restaurant in the Bulgarian capital Sofia.

Vladimir Grashnov, former CEO of Bulgarian mobile phone company Mobitel, was the first user and he died of cancer in 2001. He was 48.

The number was then assigned to Bulgarian mafia boss Konstantin Dimitrov. He was shot dead down in 2003 in the Netherlands. He was 31.

Dimitrov had the mobile phone with him when he was shot while eating out with a model, Daily Mail reported Wednesday.

The exclusive number then passed on to businessman Konstantin Dishliev who was shot dead outside an Indian restaurant in Sofia in 2005. Dishliev had been running a cocaine trafficking operation before he was killed.

The phone number has now been suspended. Callers get to hear the message that the phone is outside network coverage.

A Mobitel spokesperson said: ‘We have no comment to make. We won’t discuss individual numbers.’

Filed Under: International News Tagged With: 10 years, Bulgarian Capital, Bulgarian Mafia, businessman, cancer, ceo, Cocaine Trafficking, daily mail, death knell, Konstantin, last man, mafia boss, Mobile Number, mobile phone company, Mobile Phone Number, Mobitel, Network Coverage, sofia, spokesperson, vladimir

Over 50 pct Facebook users could delete accounts over privacy worries

May 20, 2010 By vani Leave a Comment

London, May 20 (ANI): A security firm has suggested that more than half of Facebook users are considering deleting their profile from the site because of privacy concerns.

According to Sophos, a computer security organisation, concerns about privacy are running so high that 60 percent of the 1,588 Facebook users questioned said they were considering deleting their accounts.

A further 16 percent said they had already stopped using Facebook because they felt they had inadequate control over their data, while a quarter said that they would not be quitting the social networking site, which has almost 500 million users worldwide.

Facebook has attracted criticism in recent weeks for the perceived complexity of its privacy settings, and the fact that users have to opt-out of sharing some of their information with third parties, rather than give explicit consent by opting in.

Although Facebook is expected to look again at its privacy policy in the coming days, it may not be enough to halt an online campaign for a mass Facebook “suicide” on May 31, with thousands of users encouraged to delete their accounts.

“This poll shows that the majority of users are fed up with the lack of control that Facebook gives users over their data,” the Telegraph quoted Graham Cluley, senior technology consultant at Sophos, as saying.

“Most still don”t know how to set their Facebook privacy options safely, finding the whole system confusing.

“What”s needed is a fundamental shift towards asking users to ”opt-in” to sharing information, rather than to ”opt-out”.

“A mass exodus from Facebook seems unlikely, but users are clearly getting more interested in knowing precisely who can view their data.

“People use Facebook to share private information and are unlikely to want their holiday snaps or new mobile number accidentally popping up all over the Internet,” he added. (ANI)

Filed Under: International News Tagged With: complexity, computer security, Explicit Consent, facebook, Fundamental Shift, Inadequate Control, mass exodus, Mass Suicide, Mobile Number, pct, privacy concerns, Privacy Options, privacy settings, Security Firm, senior technology, social networking site, Sophos, technology consultant, Telegraph, third parties

Brit girl risks Dubai jail by telling cops she was raped after boozy night out

April 20, 2010 By vani Leave a Comment

London, April 19 (ANI): A British girl is said to have risked being jailed in Dubai by telling cops that she was raped after a boozy night out.

The 24-year-old trading company executive, who has been identified only as Lucy, said that the 30-year-old Arab man insisted on giving her a lift home after a night out drinking with pals at the Dubai Marina.

And then he allegedly drove her to the remote area and attacked her, before taking her back to her flat and raping her again on her bed.

The accused man told police that she agreed to sleep with him, and now if her account of what happened is not believed, she could face prison for drinking and having sex outside marriage in the strict Muslim state.

“She told police she screamed and cried out begging him to stop during both attacks which were entirely against her will,” the Sun quoted a Dubai court source as saying.

“She went straight to the nearest police station and reported the sex attack at 3.20am the same day,” the source said.

Cops were immediately able to find the alleged attacker, named only as Saif, as the woman had saved his mobile number when they were introduced earlier in the night.

“The case will be heard in full before a judge who will decide who is telling the truth, but the girl may face difficulties if her story is not believed,” the source revealed.

“She is still regarded as the victim at this stage, though she has already admitted being drunk, which is itself an offence in Dubai.

“And if the court finds in the man”s favour, she could face a charge of having unlawful sex as well which might land her in jail for a year followed by deportation,” the source added.

The alleged rape in January is the latest to spark anxiety among ex-pats in Dubai.

A date for the rape trial will be set later this year. (ANI)

Filed Under: International News Tagged With: Arab Man, attacker, British Girl, company executive, cops, deportation, Dubai Court, favour, having sex, lucy, Mobile Number, muslim state, offence, pals, Pats, police station, Rape Trial, Saif, sex attack, telling the truth

Brit girl risks Dubai jail by telling cops she was raped after boozy night out

April 19, 2010 By vani Leave a Comment