Bangalore, July 14 (ANI/Business Wire India): Bharatonline.com is looking to set up offices across major cities in India.
The Delhi-based Bharatonline is a pioneer in comprehensive online travel and a market leader in customized holiday packages.
The 150 per cent YoY growth is a sheer resultant of the 40,000 plus satisfied customers from India and abroad.
The half a million odd unique visitors attracted to this site per month are usually stemming due to the exhaustive hotel database and keen travel insights.
Bharatonline.com boasts of having a hotel database of more than 4000 hotels and an aggregate franchisee network of close to 60 agents across India.
Speaking to the COO, Dhirendra Tiwari said that BharatOnline, apart from Delhi has already set its footprint in Bangalore, and New Jersey.
“In our first phase of planning, we are looking to cover the Indian majors like Mumbai, Kolkata, Chennai and Hyderabad,” said Tiwari.
Stressing on the need of customized itinerary, Tiwari added, “Each one of us is different in tastes and preferences. No two people think alike or look alike; creating a synonymous need to doctor each package to suit the unique needs and tastes of our guests. Customization gives you the leeway to not only choose but also to decline or edit parts of the itinerary.
In this price sensitive market, it’s not only about best deals but also about value for money. Therefore it is built on a platform that helps you direct and utilizes your resources to get maximum returns for each rupee you spend.” No Wonder it seems to have earned the reputation of a “smart travel” portal.
In modern times, with falling industry margins, stiff pricing and fierce competition, BharatOnline stands out in its stance for quality and supreme customer satisfaction. Customer Support is intelligently designed with each executive responsible for one particular zone.
A total of 60 dedicated travel executives working round the clock accounts for the unmatched zonal expertise. Secondly every guest is assigned a particular executive on a 24*7 basis. This is done to provide seamless service and reduce chances of onsite harassment.
However the most unique feature of this organization still remains its “flexi booking option”.
BharatOnline.com is the only online portal that accommodates last minute changes in the itinerary.
Unlike common norms, like once booked cannot be changed”, BharatOnline’s service line has a congenial outlook towards the 11th hour plan shifts.
It’s a combination of these orientations that directly translates into a feeling of uniformity and cultivates an instinct of a long-standing mutual trust. (ANI)